People Services Managernew

Job Description

Are you passionate about creating a positive employee experience and driving impactful HR initiatives? We're looking for a dynamic People Services Manager to lead on key HR processes and support our mission-driven team. This role offers the opportunity to make a real difference in a collaborative and purpose-led environment. If you're ready to bring your HR expertise to a role that values people at its core, we’d love to hear from you!

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid (2 days per week in office including Wednesdays)

Salary: £52,866.48 per annum

Job Purpose:

This is a pivotal role within the MSF UK & IE, managing the People Services team to operate as a robust customer centric support service. As part of the People department, this role will manage a team to deliver excellent end-to-end employee lifecycle support, from recruitment, onboarding to offboarding, that is cohesive, collaborative and inclusive. The role supports MSFUK and the People department by managing the team to proactively contribute to the overall employee experience. 

The People Services Manager will be adaptable, collaborative and build relationships with individuals in MSF UK, across the MSF movement and with external stakeholders as required. The postholder will also work independently to deliver initiatives and projects and convene ad hoc teams to directly deliver against the people plan.   

The People Services team works alongside the Employee Relations, Talent Development, EDI, Safeguarding and Internationally Mobile Staff teams in the People department.

Please download the full job and person specification below for further details.

Qualifications

Knowledge, Skills & Experience:

• CIPD Level 5 qualified (or part qualified) or equivalent qualification, or equivalent experience. 
• GCSE’s or equivalent school leaver certification including Maths.   
• Demonstrable experience in a People Services environment (payroll, recruitment and core HR/People services).  
• Demonstrable experience in line managing a small team within core People Services, to deliver an effective and efficient function.  
• Demonstrable experience in delivering projects and initiatives, ability to drive accountability for timelines and quality, deliverables and outcomes. 
• Evidence of communicating effectively with colleagues at all levels of the organisation to engage, support and coach on areas within People Services and influencing continuous improvement. 
• The ability to lead on relationships with internal stakeholders and external/third-party suppliers. 
• The ability to use data from a wide range of sources to analyse key themes, the potential impact and make recommendations. 
• Demonstrable commitment to the principles of diversity, equity and inclusion and their practical application and integration in the work environment. 
• Fluency in written and spoken English. 
• Genuine interest in and commitment to the aims and values of Médecins Sans Frontières.
• Experience in the practical use of personal IT equipment and Microsoft Officer 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Additional Information

Diversity, Equity and Inclusion

We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Please read our Equality & Diversity policy for more information.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

Right to work in the UK

Candidates must have the right to work in the UK. Please click here to check whether you have the right to work in the UK. If you would like to discuss your right to work status further, please contact [email protected].

APPLICATION PROCESS

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Recruitment timetable:

• Closing date for applications: 15 May 2025, 11.59pm (GMT)
• First round interviews: w/c 18 May 2025

Accessibility

 

We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know by contacting [email protected]

Examples of adjustments we can make:

• offering you an alternative if you are unable to use our online application system
• providing necessary information, such as the job description or assessment materials, in an alternate format
• allowing you to have someone with you during an interview for example, a Sign Language interpreter.

For questions, issues or further information, please contact [email protected].

Click here for application pack

We look forward to receiving your application!